1. Information We Collect

• Information you provide: name, contact details, billing and shipping addresses, order details, payment details processed by secure third-party providers, and communications with our support team.
• Information collected automatically: device identifiers, IP addresses, browser type, referring URLs, pages viewed, time spent on the Site, and usage data collected via cookies and similar technologies.

2. How We Use Personal Information

• Process, fulfil, and manage orders and payments.
• Provide customer service, respond to requests, and handle returns.
• Personalise your shopping experience and deliver relevant content.
• Send operational updates and marketing communications (with your consent).
• Analyse Site performance, maintain security, detect fraud, and comply with legal obligations.

3. When We Share Information

We share personal information with trusted service providers who assist with payment processing, fulfilment, logistics, email delivery, analytics, and Site hosting. These partners are contractually required to protect your information and use it solely for the services they provide. We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

4. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to remember your preferences, analyse traffic, and deliver relevant advertising. You may adjust your browser settings to decline cookies; however, some features of the Site may not function properly without them.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. While we strive to secure your data, no transmission or storage system is completely secure and you use the Site at your own risk.

7. Your Rights and Choices

• Marketing: Opt out of promotional emails by following the unsubscribe link or contacting us.
• Cookies: Manage cookie settings through your browser or device controls.
• Data requests: Request access, correction, or deletion of your personal information (subject to applicable law) by emailing [email protected].

8. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect their personal information. If we learn that we have collected data from a child, we will delete it promptly.

9. International Users

The Site is controlled from Sri Lanka. By using the Site from another country, you consent to the transfer of your information to Sri Lanka and to processing in accordance with this policy.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.

11. Contact

For privacy questions or concerns, contact Distyles, Privacy Officer, Colombo, Sri Lanka, or email [email protected].